OwnerUnlocked

Hiscox vs Simply Business: which is better for a new business? (2026)

5.8/10
Hiscox
From $23/mo

Choose Hiscox if: Consultants and professionals needing professional liability coverage

Skip it if: You're in Alaska, want a mobile app, or need workers' comp from the same insurer.

Visit Hiscox
6.7/10
Simply Business
From $21/mo

Choose Simply Business if: Solo owners comparing basic liability quotes online

Skip it if: You need Spanish help, commercial auto, cyber coverage, or a mobile app.

Visit Simply Business

Quick verdict

Higher OwnerUnlocked scoreSimply Business (5.8 vs 6.7)
Lower starting priceSimply Business (From $23/mo vs From $21/mo)
Better public ratingsSimply Business (1.4 vs 4.2 / 5)
More Spanish helpHiscox (Spanish support vs English only)

Side by side

5.8/10HiscoxFrom $23/mo Visit
6.7/10Simply BusinessFrom $21/mo Visit
Best forConsultants and professionals needing professional liability coverageSolo owners comparing basic liability quotes online
Skip ifYou're in Alaska, want a mobile app, or need workers' comp from the same insurer.You need Spanish help, commercial auto, cyber coverage, or a mobile app.
Free plan or trialNoNo
SpanishSpanish supportEnglish only
SupportPhone M-F 7am-10pm ET, Sat-Sun 8am-5pm ETPhone and email; sales M-F 8am-8pm ET, service M-F 9am-6pm ET
Mobile appNoNo
Public rating1.4/5 (Trustpilot, 958)4.2/5 (Trustpilot, 1,883)
TypeDirect insurerOnline agency comparing several carriers
Published pricesGL from $30/moGL from $20.75/mo
Coveragesgeneral liability, professional/E&O, BOP, cyber, workers' comp (via The Hartford), commercial auto, property, umbrella, inland marinegeneral liability, professional/E&O, workers' comp (incl. sole proprietors), BOP, tools/equipment (inland marine), business personal property
Instant certificateYes, online with email and policy numberYes, most in minutes online, 24/7
Monthly paymentsYes, no extra fee (PL: 2 months down)Monthly or yearly for select coverages and insurers
Cancel anytimeBy phone; refund terms not publishedBy phone (policyholder only); refund terms not published
States49 states + DC; not AlaskaAll 50 states + DC
Insurer and ratingHiscox Insurance Company Inc., AM Best A (Excellent)18 carriers incl. Travelers, Liberty Mutual, Hiscox, CNA, Markel, Arch, biBERK
Time to quoteFast online quote; same-day coverageUnder 10 minutes online
Who it's forConsultants, IT, marketing, architects, beauty, fitness, real estate, contractors400+ types: construction, cleaning, professional services, retail, e-commerce, food
ClaimsOnline form, phone (7 days a week), or mailFile with your carrier; many accept claims online 24/7
Top pros
  • Professional liability from $22.50/mo and general liability from $30/mo.
  • Hiscox Insurance Company Inc. is rated A (Excellent) by AM Best.
  • Compares 18 carriers, including Travelers, Liberty Mutual, Hiscox, and CNA.
  • Low-end prices published: general liability $20.75/mo, BOP $33.75/mo.
Watch out for
  • Not sold in Alaska; the online quote form is English-only.
  • Trustpilot score is 1.4/5 across 958 reviews.
  • No Spanish-language website or support found.
  • No commercial auto or cyber insurance listed among its products.

Hiscox

  • Professional liability from $22.50/mo and general liability from $30/mo.
  • Hiscox Insurance Company Inc. is rated A (Excellent) by AM Best.
  • Phone agents 7 days: weekdays 7am–10pm ET, weekends 8am–5pm ET.
  • Licensed Spanish-speaking agents by phone; instant certificates of insurance online.
  • Not sold in Alaska; the online quote form is English-only.
  • Trustpilot score is 1.4/5 across 958 reviews.
  • Workers' comp comes from The Hartford; cancelling requires a phone call.

Simply Business

  • Compares 18 carriers, including Travelers, Liberty Mutual, Hiscox, and CNA.
  • Low-end prices published: general liability $20.75/mo, BOP $33.75/mo.
  • Online quote in under 10 minutes; certificates downloadable 24/7.
  • Covers 400+ business types; offers workers' comp for sole proprietors.
  • No Spanish-language website or support found.
  • No commercial auto or cyber insurance listed among its products.
  • Cancelling requires a phone call; service line weekdays 9am–6pm ET.

Also worth a look

Questions

Is Hiscox or Simply Business cheaper?

Simply Business starts lower: From $23/mo for Hiscox vs From $21/mo for Simply Business. Compare the plan you'd actually use, including add-ons.

Which has better reviews?

Simply Business, with 4.2/5 on average across the public ratings we checked.

Which one helps in Spanish?

Hiscox: Spanish support. Simply Business: English only.

Can I switch from one to the other later?

Yes, though switching mid-year takes some setup. Export your records before you cancel, and check for annual contracts or cancellation notice periods.

Facts from each company's own pages and public rating sites, checked Oct 4, 2026. How we rate.