Hiscox vs NEXT Insurance: which is better for a new business? (2026)
5.8/10
Hiscox
From $23/mo
Choose Hiscox if: Consultants and professionals needing professional liability coverage
Skip it if: You're in Alaska, want a mobile app, or need workers' comp from the same insurer.
Visit Hiscox8.4/10
NEXT Insurance
From $14/mo
Choose NEXT Insurance if: New owners wanting fast online coverage from one insurer
Skip it if: You want to compare several insurers' prices or need weekend human support.
Visit NEXT InsuranceQuick verdict
| Higher OwnerUnlocked score | NEXT Insurance (5.8 vs 8.4) |
|---|---|
| Lower starting price | NEXT Insurance (From $23/mo vs From $14/mo) |
| Better public ratings | NEXT Insurance (1.4 vs 4.6 / 5) |
| More Spanish help | Tie (Spanish support vs Spanish support) |
Side by side
| Best for | Consultants and professionals needing professional liability coverage | New owners wanting fast online coverage from one insurer |
|---|---|---|
| Skip if | You're in Alaska, want a mobile app, or need workers' comp from the same insurer. | You want to compare several insurers' prices or need weekend human support. |
| Free plan or trial | No | No |
| Spanish | Spanish support | Spanish support |
| Support | Phone M-F 7am-10pm ET, Sat-Sun 8am-5pm ET | Chat and phone M-F 8am-5pm CT; 24/7 AI assistant |
| Mobile app | No | Yes |
| Public rating | 1.4/5 (Trustpilot, 958) | 4.9/5 (App Store, 14,461) |
| Type | Direct insurer | Direct insurer |
| Published prices | GL from $30/mo | GL from $19/mo |
| Coverages | general liability, professional/E&O, BOP, cyber, workers' comp (via The Hartford), commercial auto, property, umbrella, inland marine | general liability, professional/E&O, workers' comp, BOP, commercial property, commercial auto, tools/equipment, employment practices, product liability, liquor liability |
| Instant certificate | Yes, online with email and policy number | Yes, free and unlimited (web or app) |
| Monthly payments | Yes, no extra fee (PL: 2 months down) | Yes, same total as paying yearly |
| Cancel anytime | By phone; refund terms not published | Yes, prorated refund |
| States | 49 states + DC; not Alaska | Agencies licensed in all 50 + DC; not every coverage in every state |
| Insurer and rating | Hiscox Insurance Company Inc., AM Best A (Excellent) | Next Insurance US Company, AM Best A+ (Superior); some policies via State National or National Specialty |
| Time to quote | Fast online quote; same-day coverage | About 10 minutes online |
| Who it's for | Consultants, IT, marketing, architects, beauty, fitness, real estate, contractors | 1,300+ professions: contractors, cleaning, food, retail, fitness, consulting |
| Claims | Online form, phone (7 days a week), or mail | Online or app; claims advocate contacts you within 1 business day |
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Hiscox
- Professional liability from $22.50/mo and general liability from $30/mo.
- Hiscox Insurance Company Inc. is rated A (Excellent) by AM Best.
- Phone agents 7 days: weekdays 7am–10pm ET, weekends 8am–5pm ET.
- Licensed Spanish-speaking agents by phone; instant certificates of insurance online.
- Not sold in Alaska; the online quote form is English-only.
- Trustpilot score is 1.4/5 across 958 reviews.
- Workers' comp comes from The Hartford; cancelling requires a phone call.
NEXT Insurance
- Published starting prices: general liability $19/mo, workers' comp $14/mo.
- AM Best rating A+ (Superior) after 2025 purchase by ERGO/Munich Re.
- Free, unlimited certificates of insurance from your online account or app.
- Cancel anytime for a prorated refund; paying monthly costs the same as yearly.
- Human agents only weekdays 8am–5pm CT; after hours it's an AI assistant.
- Mobile app is English-only, though chat and phone help exist in Spanish.
- One insurer only, so you can't compare other carriers' quotes there.
Also worth a look
Questions
Is Hiscox or NEXT Insurance cheaper?
NEXT Insurance starts lower: From $23/mo for Hiscox vs From $14/mo for NEXT Insurance. Compare the plan you'd actually use, including add-ons.
Which has better reviews?
NEXT Insurance, with 4.6/5 on average across the public ratings we checked.
Which one helps in Spanish?
Hiscox: Spanish support. NEXT Insurance: Spanish support.
Can I switch from one to the other later?
Yes, though switching mid-year takes some setup. Export your records before you cancel, and check for annual contracts or cancellation notice periods.
Facts from each company's own pages and public rating sites, checked Oct 4, 2026. How we rate.