Quo (formerly OpenPhone) review (2026): pricing, fees and who it's for
App-based business phone line for calls and texts, with shared numbers and an AI agent.
Good fit if
Small teams that text customers a lot
Pick something else if
You want a Spanish-language app or a flat price for many users.
What we like
- Unlimited US and Canada calls and texts from $15/user/mo
- AI agent Sona can answer callers in English, Spanish, or French
- Voicemail transcripts and auto-replies on every plan
- Free number porting; extra numbers $5/mo each
Watch out for
- Phone menus (IVR) require Business plan, $23/user/mo yearly
- Texting needs carrier registration: $19.50 plus $1.50-$3/mo
- Business texting registration requires an EIN and a live website
Quo (formerly OpenPhone) pricing
| Plan | Price | Notes |
|---|---|---|
| Starter | $15/user/mo | Billed yearly ($19 monthly); 1 number per user |
| Business | $23/user/mo | Billed yearly ($33 monthly); phone menus, call transfers |
| Scale | $35/user/mo | Billed yearly ($47 monthly); phone support, AI call tags |
Prices as published on Oct 4, 2026. Confirm on their site; promotions change often.
The details
| Price | $15/mo yearly or $19 monthly (Starter) |
|---|---|
| Texting | Unlimited US/Canada; registration $19.50 + $1.50-$3/mo |
| Numbers | Local or toll-free; extra numbers $5/mo |
| Call forwarding | Yes; business-hours forwarding on Business and up |
| Voicemail to text | Yes |
| Auto-attendant menu | Phone menus on Business and up |
| Apps | iOS, Android, desktop, web |
| Free trial | 7 days |
| International | Extra per-minute/per-text rates outside US/Canada |
Before you sign up
You'll need
- Email and payment card
- EIN and live website for business texting
- Without EIN: sole-proprietor path, texting from one number
- US or Canadian mobile number for verification
Do this first: Decide if you want a local number (for your area) or toll-free, and whether you want to text customers.
What users say in public ratings
Seen on Oct 4, 2026. App store ratings mostly reflect the app; Trustpilot leans toward billing and support stories.
Quo (formerly OpenPhone) alternatives
- 7.6/10GrasshopperSolo owners wanting a local, toll-free, or vanity number · From $14/mo Quo (formerly OpenPhone) vs Grasshopper
Questions
How much does Quo (formerly OpenPhone) cost?
Starter: $15/user/mo; Business: $23/user/mo; Scale: $35/user/mo. Free trial: 7 days.
Does Quo (formerly OpenPhone) have a free plan?
No free plan, but there's a free trial of 7 days.
Does Quo (formerly OpenPhone) offer help in Spanish?
Not that we could find: the app and support are in English.
What do I need to sign up for Quo (formerly OpenPhone)?
Email and payment card; EIN and live website for business texting; Without EIN: sole-proprietor path, texting from one number; US or Canadian mobile number for verification.
Is Quo (formerly OpenPhone) good for a new business?
It fits small teams that text customers a lot. Pick something else if you want a Spanish-language app or a flat price for many users.
What are the alternatives to Quo (formerly OpenPhone)?
Grasshopper (Solo owners wanting a local, toll-free, or vanity number).
Sources
- quo.com/pricing
- quo.com/answering-service/bilingual
- support.quo.com/getting-started/carrier-registration/carrier-registration
- support.quo.com/getting-started/carrier-registration/business
- support.quo.com/getting-started/carrier-registration/sole-proprietor
- apps.apple.com/us/app/quo-formerly-openphone/id1241817309
- trustpilot.com/review/quo.com
Checked Oct 4, 2026. Something out of date? Tell us. Our score is calculated from public facts; partners can't pay for a better one.